Looking out onto the Cornish coast this morning I was having a lovely relaxing time. Then the gulls came..
Apologies if there are any gull lovers out there but for me these creatures are pretty awful. Ever since one nicked my cheesecake next to the Sydney Opera House I’ve never quite forgiven them as a species. They have circled me menacingly and dive-bombed me in a Kayak. They have kept me awake at 4am with their incessant child-like wailing. They have deposited the unthinkable over my lovely new coat. They are something I could live without. However, they are there and I do unfortunately, have to live with them.
But why are seagulls relevant to delivery management?
The seagull is the person who circles overhead or stalks you on the ground. For some reason your project is both enticing and toxic to them. They poop from on high over your delivery efforts or else they just peck at your feet. Either way dealing with Sea Gulls on a project is irritating and tricky.
Pellet guns are not allowed
As tempting as it may be, shooting Seagulls is illegal. Likewise on a project that option is not the best to pursue and may indeed get you fired.
So what is the best approach, if circled by a seagull?
Know your Seagulls. They could be lurking anywhere and strike at any time. The common ones are:
- Security experts. They play a vital role and that role involves swooping in when you least expect it.
- Technical Architects. Beware not having this person on side. If you break the rules be prepared for the inevitable whitewash of your technical plans.
- Finance bods. Less Seagulls and more rug pullers but the effect is the same. If they aren’t bought in they will ruin your delivery plans.
- Members of department under-going change. Perhaps the least expected and most prevalent they can undermine a change at the last possible moment leading to certain failure and a possible pecked head. These guys tend to come in pairs.
- Try to get them fired. This may backfire like the pellet gun approach.
- Avoid them. Ever tried avoiding a Seagull? They don’t get the hint.
- Feed them. If you are doing a bad job at delivery or stakeholder management you are doing their job for them. Try not to get distracted or they will nick your cheesecake when you aren’t looking. They may even tell everyone it was theirs to begin with.
- Involve them as soon as it is practical to do so
- See their point of view. Seagulls have their own agenda. They are feathering their own nests. How can your project help them? Work it out and see if your agenda can align more with theirs. It may not be possible but worth some thought.
- Keep them out of pecking distance but make sure you know they aren’t roosting nearby. Keep them in the communication loop and make sure that others know their intentions. Otherwise, they could potentially shoot you out of the water with an argument that disrupts your project entirely.
- Pre-empt their arguments and prepare your defence.
Since I’ve been writing this the Seagulls have gone and the sun has even come out. Waiting is another option as Seagulls are often on the look out for other threatening projects and their attention can be deflected elsewhere.
Just make sure yours isn’t their focus today and grab a large umbrella if they start losing their proverbial cannons.